Data deletion

Option 1. Through the dashboard (recommended)

1. Sign in at aatsyst.com
2. Go to Settings → Account → Delete account
3. Enter your email to confirm
4. Click «Delete forever»

Deletion is irreversible: all workspaces, flows, contacts, messages, OAuth tokens and billing history are wiped within 24 hours. Billing invoices are kept for 7 years (tax requirement) but anonymized.

Option 2. Email request

If you can't sign in or couldn't find the delete button — write to:

privacy@aatsyst.com

Include in your message:

• The email you signed up with
• Workspace name (if you remember)
• What to delete: whole account / specific data only / one specific contact

We respond within 30 days (usually within 24 hours) and send a deletion confirmation.

Option 3. Via Meta (for End Users)

If you are a customer of a business using AAT Systems and want to delete your data from its base, you have two paths:

1. Remove our app from your Facebook: facebook.com/settings → Business Integrations → find «AAT Systems» → Remove. Meta will notify us automatically and we'll delete your data within 30 days (callback at /api/data-deletion)
2. Contact the business directly (the one you messaged in Direct/WhatsApp) — they can delete your contact on their side

What exactly gets deleted

• Account credentials (email, name, password, avatar)
• Sessions and cookies
• All workspaces where you are owner / admin
• Flows, triggers, sequences, broadcasts, templates
• Knowledge base (documents, chunks, embeddings)
• Contacts, conversations, custom fields
• OAuth tokens to Meta / Google / Anthropic / OpenAI
• AI call logs

What is kept (anonymized): billing invoices (tax requirement) and anonymized usage metrics (no identity link).

Timing

• UI or email request — processed within 24 hours
• Meta deletion callback — within 30 days (Meta requirement)
• After processing — confirmation email with a deletion ID to verify

Technical details for Meta App Review

{
  "url": "https://aatsyst.com/data-deletion/status?id=ABC123",
  "confirmation_code": "ABC123"
}